Privacy Policy

Last Updated: 25.05.2026

StayValThorens is operated by SCI Elorduy.

This Privacy Policy explains how we collect, use, protect, and handle personal information when you visit the StayValThorens website, submit an inquiry, request a reservation, or use our services.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on your interaction with our website, we may collect certain information, including:

Information you voluntarily provide

When contacting us, submitting an inquiry, requesting a reservation, or using booking services, you may provide:

• name

• email address

• phone number

• stay or booking details

• messages or inquiry information

• payment-related information when applicable.

Technical and website information

When visiting the website, certain technical information may be collected automatically, such as:

• browser type

• IP address

• device information

• pages visited

• interaction data

• cookies and website analytics information.

2. How We Use Your Information

We may use collected information to:

• respond to contact requests and stay inquiries

• manage reservation requests and bookings

• process or facilitate payments when applicable

• communicate regarding your stay or booking

• improve website functionality and user experience

• maintain website security and prevent misuse

• comply with legal obligations when required.

We aim to collect and process only information reasonably necessary for these purposes.

3. Cookies & Website Data

The StayValThorens website may use cookies and similar technologies to support website functionality, improve performance, analyze usage, and enhance visitor experience.

Some cookies may be essential for website operation, while others may relate to analytics or integrated services.

You may manage cookie preferences through your browser settings where applicable.

4. Third-Party Services

We may use trusted third-party providers to operate certain website functions or services.

These may include, when applicable:

• website hosting providers

• payment processors such as Stripe

• booking or reservation platforms

• analytics or website performance tools.

Third-party services may process information according to their own privacy practices and policies.

We encourage users to review the policies of applicable external providers.

5. Data Security

We take reasonable technical, administrative, and organizational measures to help protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Your Privacy Rights

If you are located in the European Economic Area or another jurisdiction granting privacy rights, you may have rights regarding your personal information, including:

• the right to access your data

• the right to request correction of inaccurate data

• the right to request deletion of personal information

• the right to restrict or object to certain processing

• the right to data portability where applicable.

To exercise privacy rights or request information regarding your data, please contact us using the contact details below.

7. External Links

Our website may contain links to external websites, payment providers, booking tools, maps, or third-party services.

We are not responsible for the privacy practices or content of external services and encourage users to review their respective policies.

8. Policy Updates

SCI Elorduy may update this Privacy Policy from time to time to reflect legal, operational, website, or service changes.

The most recent version will always remain available on this page.

9. Contact Information

For questions regarding this Privacy Policy or personal data matters, please contact:

SCI Elorduy
StayValThorens
Email: contact@stayvalthorens.com